SAFETY

Safety Information

To help you receive care safely, this page explains when medical assessment should come before a clinic visit, what to do in an emergency, and possible reactions to acupuncture and moxibustion.

Consider emergency care immediately

If you experience a sudden severe headache, sudden paralysis or difficulty moving an arm or leg on one side, sudden difficulty speaking, sudden severe chest or back pain, severe shortness of breath, or loss of consciousness, prioritize emergency care. Do not wait to visit our clinic or receive a reply.

For an urgent emergency, call 119. If you are unsure whether to call an ambulance, use an official emergency advice service such as Kyoto Emergency Advice Center at #7119.

When we recommend medical assessment first

These are examples. Even if your symptoms are not listed, prioritize assessment at a medical institution over treatment at our clinic if symptoms are severe or change rapidly.

Sudden changes in your eyes or visionSudden changes in vision, double vision or severe eye pain.
Changes after a fall or collisionDeformity, severe swelling or intense pain after a fall or collision.
Sudden difficulty standing, walking or movingBeing unable to stand, walk or move, or sudden weakness in your legs.
Sudden changes in bladder or bowel functionSudden abnormalities in urination or bowel movements.
Major disruption caused by sleep difficulties or fatigueDifficulty sleeping or severe fatigue that significantly affects daily life.

Emergency Contacts

For an urgent emergency, call 119 without waiting to visit our clinic or receive a reply. If you are unsure whether to call an ambulance, use an official emergency advice service such as Kyoto Emergency Advice Center at #7119.

What we can help with and our role alongside medical care

Our Role

We do not provide a physician's diagnosis or medical tests such as imaging or blood tests. We assess posture, movement, muscle tension and other aspects of your condition to plan our care.

We also review diagnoses and tests from medical institutions to understand your current condition. If medical assessment or treatment appears necessary, we prioritize a medical consultation over acupuncture, moxibustion or manual therapy.

What you can discuss with us

You are welcome to consult us if discomfort remains after a hospital found no abnormalities. After reviewing your diagnosis and treatment, we consider care for physical concerns within our scope, while respecting the medical treatment and visits you need.

You may also consult us if you are receiving psychiatric or psychosomatic medical care. Diagnosing and treating mental illness is the role of medical institutions. On the basis that you continue necessary treatment and visits, we consider care for physical concerns within our scope.

When we may not provide care

We may decline to provide or recommend continuing care if medical attention should come first, or if your wishes differ substantially from our approach.

If mental or physical difficulties are severe and significantly affect daily life, prioritize a medical consultation. In an urgent situation, use emergency services or an official advice service without waiting to contact our clinic.

Checks and Precautions Before Care

Please tell us before your session

Please tell us about previous diagnoses and tests, current medical treatment and visits, medications, and pregnancy. We may ask about these as needed to understand your condition and consider appropriate care.

Possible Reactions to Acupuncture and Moxibustion

Acupuncture may cause temporary pain, bleeding, bruising or fatigue. Cosmetic acupuncture may likewise cause bruising around the face.

During the session, we adjust the intensity and method while checking skin and muscle responses and how you feel. We use single-use needles.